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FREQUENTLY ASKED QUESTIONS

iconectiv TruNumber Intel is an enhanced messaging management solution that includes the intelligence and insights needed to successfully manage Application to Person (A2P) messaging workflows to speed delivery, maximize resources and bridge a cohesive exchange between short code campaign development and campaign execution. . Its streamlined and interactive approach accommodates demand and increases communication between all parties in the messaging ecosystem including consumers, brands, content providers, application providers, messaging aggregators and service providers.
Primarily used by aggregators, the truth is it simplifies workflow for all stakeholders throughout the entire mobile messaging ecosystem including consumers, brands, content providers, application providers, messaging aggregators and service providers.
We understand you are concerned about costs. So, we have priced this product to be very competitve. The exact amount will vary based on customers's needs. To learn more call 1-844-295-7551 or email IntelSupport@iconectiv.com

TruNumber Intel is designed to facilitate the current short code submission and review process as it exists in the United States but is readily available to adapt and support other A2P use cases including long codes and RCS.
TruNumber Intel includes an intuitive dashboard that pulls together all of the information you need to seamlessly track the status of each messaging campaign.
iconectiv has an unmatched understanding of the A2P messaging process and ecosystem and built TruNumber Intel with the capability to grow as new messaging options emerge.
Yes. The user-friendly dashboard provides a single, centralized viewpoint of all submitted programs and their individual status as they move through the review and approval process. This allows aggregators to provide status reports, conduct trouble shooting, gather intelligence to feed business processes and communicate with partners.
The misuse and abuse of telecommunication networks used to communicate with customers’ needs to be monitored closely. Multiple players in the industry, including iconectiv, help prevent spam. Short codes specifically are the most universally trusted messaging option. They are provisioned and approved by service providers because customers need to opt-in to receive messages, which helps drives consumer engagement.
TruNumber Intel includes a dashboard that allows you to track each application as it moves through the review and approval processes. If you have a question about the status of an application, TruNumber Intel includes a chat feature to enhance communication between aggregators and service providers. The communication in the chat are kept in one thread, providing a simple and seamless way to check on the status of each campaign.