Voice, text and data are at the center of our economy and culture. From a business teleconference that connects workers across the globe, to a simple flight confirmation text, to an AI chatbot helping to facilitate a purchasing decision, it is difficult to imagine life in the 21st century without these three pillars of commerce and connectivity.

Going forward, it is essential to ensure the integrity of voice, text and chatbots. Consumer engagement, brand equity and future business growth all hinge on a business’ ability to reach their customers via these channels. While some bad actors attempt to game the system for fraudulent purposes, legitimate businesses need to remain steadfast in their commitment to engagement. Still, serious challenges remain. In 2019, Americans were flooded with 58 billion robocalls, which translates to more than 150 calls for every man, woman and child in America per year. Text and data are also at risk. The Federal Trade Commission has received over 93,000 complaints about SMS phishing and other unwanted texts.

TruReach Intel restores trust in voice, text and data by verifying identities and facilitating the appropriate exchange of information, giving legitimate businesses or their agents a way to independently validate and confirm their numbers or other sending IDs so consumers can have certainty in the identity of the sender of their calls, texts and RCS-enabled rich business messages and chatbots.